Fraudulent Service Scam

My dad has open heart surgery tomorrow, a triple bypass.

Today he was trying talking with [first level] support who happened to be an Indian person, who had a horribly thick accent and spoke faster than a New Yorker anyway.

They claimed that someone had clicked a Pop-Up advertisement which had started the "service."

The "service" was billed to their POTS (Plain Old Telephone Service) landline phone bill.

I was not aware that landline phone companies were 'in bed' with these types of companies by allowing third-party "services" to be billed through them.

I was aware that some cellphone carriers are 'in bed' with these types of companies by allowing third-party "services" to be billed through them.

At any rate, wouldn't an agreement have to be made where the telephone number was entered, and agreed upon that the "service" would be added to the phone "account"?

No one is looking out for us. We have to look out for ourselves. If we want this to stop, we have to put a stop to it.